Services Organizations are tasked with maintaining high levels of service delivery against a backdrop of increasingly burdensome legislative requirements and heightened client expectations. These pressures require a comprehensive business solution comprising strong back office capabilities with services-specific functionality such as opportunity management, resource management, portfolio management, services delivery and budgeting and procurement supported by flexible reporting and analysis. Furthermore to meet the high level of change faced by services organizations these systems must be highly flexible.
Epicor Services is a comprehensive solution portfolio that enables you to win and resource your business, manage service delivery, streamline financial operations and analyze business performance across the entire service organization. Embracing the latest in technology, Epicor Service solutions provide a real-time, accurate view of your services business, so you can proactively manage with confidence. Embedded business process management provides the flexibility you need as your business evolves.